Shipping and Returns
All orders are processed within 3-9 days. Standard Shipping within the US arrives within 4-7 days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
How do I order if I live outside the U.S.?
While we do not ship to countries outside of the United States directly through our website, our products are available to international customers on iHerb.com
We stand behind the quality of our products and want to make sure our customers are completely satisfied.
Your satisfaction with our products is completely guaranteed for a full 60 days from the date of purchase. If you are not completely satisfied, simply write a brief explanation of your negative experience with the product to CustomerService@zhounutrition.com and write "Refund Request" in the subject line. We will then be happy to issue a full refund.
To be eligible for a refund, your purchase must be made directly from Zhou Nutrition on Amazon or from our website ZhouNutrition.com. If you have purchased a Zhou Nutrition product from another website or a retail location, please contact them directly for order related issues.